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Pleased with Jason and his work ethic thanks Claude Rougeau.
Good, clean, trustworthy work done in reasonable time. Thank you.
Felipe was great! He did great work and was very pleasant. I was also very pleased that he did the repairs right away, and I didn't have to set up a different appointment for that (which is an issue I have had with Handyman Connection in the past). I was, however, a little frustrated with the setting up of the appointment, We discussed a single appointment for a number of issues, one of which was to fix my toilet, which wouldn't stop running after flushing. On the morning of the appointment I discovered I had a text from Felipe saying he would be coming and also a message from another person (Dennis), who said he was also coming. When I called the office I was told that they were sending 2 people even though I had just wanted a single person (not wanting to pay for 2 service calls). The person at the office told me that for liability reasons, they were sending plumber for the toilet and someone else for the other issues, which is not what I wanted - in fact, the same issues I had this time were issues I also had a year ago and the person Handyman connection sent last year fixed them all (and was not a plumber). When Felipe arrived, he showed me his work order which had all of the items on it. And he fixed both of them. Perhaps there was just a mix up, but the person I spoke to seemed to indicate it was intentional. If I wanted/thought I needed a plumber I would call a plumber - not a handyman. If I want a handyman - I want someone who can do many different things.
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